Comments on: Outsourcing Heaven/Hell http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/ The joy is in sharing the discovery. Sat, 22 Nov 2008 05:00:04 +0000 http://wordpress.org/?v=2.6.3 By: shazad http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-26 shazad Thu, 30 Aug 2007 20:42:39 +0000 http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-26 Some great info here chuck its nice to see plus and minus points coming from point of experience. I will be extensively using services like elance in the near future for my own out sourcing and up and coming projects. I see it as a factor of you have to build key relationships in any given area before you can be confident in the service they provide you. Its nice that you share with your readers ones that have worked well for you. Its also great to see the direct feedback and assistance posted in regards to your issues it shows a great deal of responsibility from the people that cross chain the services rather than directly provide them. All together a very informative post I provide a tutorial request and submission service that you are free to use any time you wish. http://www.miraztutorials.com Some great info here chuck its nice to see plus and minus points coming from point of experience. I will be extensively using services like elance in the near future for my own out sourcing and up and coming projects. I see it as a factor of you have to build key relationships in any given area before you can be confident in the service they provide you. Its nice that you share with your readers ones that have worked well for you. Its also great to see the direct feedback and assistance posted in regards to your issues it shows a great deal of responsibility from the people that cross chain the services rather than directly provide them.

All together a very informative post

I provide a tutorial request and submission service that you are free to use any time you wish.
http://www.miraztutorials.com

]]> By: Lorenzo http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-21 Lorenzo Wed, 15 Aug 2007 03:06:45 +0000 http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-21 Hello Chuck, Thank you for promoting some of the service providers you hired through Elance, and also thanks for your time during our phone call last week to discuss some of the issues you mentioned in your Blog. First of all, we are proud to see you have found good service providers on Elance. For the service providers you recommended above, here are their profiles on Elance (even if they do not have their own website like the TDS Group, their Elance profile pages show their service offerings, skills, portfolios and ratings) TDS Group: http://www.elance.com/p/?q=eolproviderprofile&userid=1737056 Gilbert Design: http://www.elance.com/p/?q=eolproviderprofile&userid=1689268 Syscon: http://www.elance.com/p/?q=eolproviderprofile&userid=1366904 Northern Light Press: http://www.elance.com/p/?q=eolproviderprofile&userid=1556588 I also enjoyed our discussion about continually improving the ratings and feedback to give as comprehensive an overview as possible of each service provider's "track record" with their past clients/buyers. Elance is always looking for feedback on items such as, well, our feedback system! I have talked with our Product Mgmt team about implementing some new feedback features based on our conversation last week. I look forward to reading about your next experiences with outsourced projects. Best Regards, Lorenzo www.elance.com Hello Chuck,
Thank you for promoting some of the service providers you hired through Elance, and also thanks for your time during our phone call last week to discuss some of the issues you mentioned in your Blog.

First of all, we are proud to see you have found good service providers on Elance. For the service providers you recommended above, here are their profiles on Elance (even if they do not have their own website like the TDS Group, their Elance profile pages show their service offerings, skills, portfolios and ratings)

TDS Group:
http://www.elance.com/p/?q=eolproviderprofile&userid=1737056

Gilbert Design:
http://www.elance.com/p/?q=eolproviderprofile&userid=1689268

Syscon:
http://www.elance.com/p/?q=eolproviderprofile&userid=1366904

Northern Light Press:
http://www.elance.com/p/?q=eolproviderprofile&userid=1556588

I also enjoyed our discussion about continually improving the ratings and feedback to give as comprehensive an overview as possible of each service provider’s “track record” with their past clients/buyers.

Elance is always looking for feedback on items such as, well, our feedback system! I have talked with our Product Mgmt team about implementing some new feedback features based on our conversation last week.

I look forward to reading about your next experiences with outsourced projects.

Best Regards,
Lorenzo
http://www.elance.com

]]> By: Chuck http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-18 Chuck Thu, 09 Aug 2007 03:21:16 +0000 http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-18 I appreciate your input and the referral to oDesk, Michelle. However, my issues are these: I don't want to have to check up on people's work. If I'm paying them...once I've approved the general quality of the work, I shouldn't have to watch over their shoulder. That's the point of outsourcing, in my view. Also, I never use hourly rates. Project fees are much more quantifiable...both the buyer and the supplier know exactly what to expect. Hourly rates are too easily abused. I appreciate your input and the referral to oDesk, Michelle. However, my issues are these: I don’t want to have to check up on people’s work. If I’m paying them…once I’ve approved the general quality of the work, I shouldn’t have to watch over their shoulder. That’s the point of outsourcing, in my view. Also, I never use hourly rates. Project fees are much more quantifiable…both the buyer and the supplier know exactly what to expect. Hourly rates are too easily abused.

]]> By: Michelle http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-17 Michelle Thu, 09 Aug 2007 02:49:59 +0000 http://braindump.chuckbrown.com/putting-food-on-the-table/outsourcing-heavenhell/#comment-17 Hi Chuck, Have you checked out oDesk for your outsourcing needs? Some of the issues you've had with outsourcing could be directly resolved (or eliminated) if you'd used oDesk. The hourly payment model, for instance, allows you to verify exactly how much time your provider is spending on your project and the screen grabber tool (oDesk Team) lets you see screen shots of your provider's work (this would have been useful in preventing the problem with the company that submitted all sorts of spammed links). Take a look: http://www.odesk.com ~Michelle, oDesk Hi Chuck,
Have you checked out oDesk for your outsourcing needs? Some of the issues you’ve had with outsourcing could be directly resolved (or eliminated) if you’d used oDesk. The hourly payment model, for instance, allows you to verify exactly how much time your provider is spending on your project and the screen grabber tool (oDesk Team) lets you see screen shots of your provider’s work (this would have been useful in preventing the problem with the company that submitted all sorts of spammed links). Take a look: http://www.odesk.com
~Michelle, oDesk

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